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FAQs

We know that not everyone has the same needs, that’s why we offer a variety of contracts.

For the 2024-2025 period, contracts of 22/44/55 weeks are available, as well as stays for the semester and summer.

To secure your room with us, you’ll need to sign your agreement and pay the €150 registration fee and a €300 deposit.

Yes, you will have deposit of €300 that will be refunded at the end of your stay after checking everything is correct.

Yes, a guarantor will be required to sign your contract.

We’re tried to make booking an easy process for you. Here are the steps you can take once you’re ready to book:
1.Find your perfect room on our website

2.Select your specific room on the floor plan and click ‘book now’.
3. Or speak directly to the team to book

Nido El Porvenir:+34 854718955 / Nidoelporvenir@nidoliving.com

We offer ensuite rooms within shared apartments, where you have access to your own bathroom, but you will share the living room and kitchen space. Or you can opt for a studio room where you’ll have access to your own bathroom as well as your own private kitchen area. You can find out what is included in each room studio on the relevant residence page.

Our communal spaces are residence-specific, so please check the relevant residence page on our website to see what spaces it includes.

In the majority of our Nido’s you will have access to an on-site gym which is free to use, as well as comfortable social and study spaces. In some of our newer Nido’s you can also find private dining rooms that you can book out with friends for dinner parties; gaming rooms with projector screens, and lastly cinema rooms complete with plenty of comfortable seating and surround sound.

No, we don’t offer dual occupancy.

We have accessible rooms available at all our residences, so we want to make sure that everyone is able to have a safe and comfortable stay with us, so please let us know about any medical information or disabilities on your application, or contact us directly to find out more.

Yes – all of our Nido’s offer summer stays. Please visit the relevant residence page or contact the residence team for more details.
We also offer semester stays, however, availability depends on the residence and the time of year.

Yes, the agreement for your room, which you are required to accept in order to complete your booking and secure your room, is a legally binding contract.
Template Licence Agreement

Book risk-free with our “no visa, no pay” & “no place, no pay” guarantees, full terms & conditions here.

Please get in touch with your residence team directly should you wish to cancel your contract, or email us at cancellations@nidostudent.com with any queries.

Your safety and security is our highest priority and we have a range of services in place to manage this, from 24/7 CCTV to on-site security presence.

Please check the relevant residence page on our website to see what security measures are in place.

 

Nido is home away from home to all students that are 17 years of age or over, from any university and any country in the world.
There are a few requirements you need to meet in order to stay with us. You need to prove that you are at least one of the following:
• a student who is taking a full-time course in the city where we are based
• a student on an organised study-abroad programme
• a student enrolled full-time in a language school
• a student conducting a work placement course as part of a degree-granting programme
• You’re able to book from the age of 16 at the time of check-in however we do ask that you supply us with an indemnity form and comply with our under 18-year-old policy.
Have some questions for us? Give us a call on +34 854718955 or visit our contact us page for more ways to get in touch

Kitchen essentials aren’t included in your room as they tend to be personal items. However, we’ve partnered with Menaki (an eco-friendly option) so you can purchase everything you’ll need for your room and have it ready for you upon arrival.

Yes, we have high speed Wifi throughout each Nido so you can be connected at all times. More information on how to connect will be provided upon your arrival and this is included in your rent so you do not need to pay for it.

Please note – during the on-going C-19 pandemic we are asking students to be respectful of each other and to keep guests to a minimum.
We do allow day and night guests, however, for your own safety and security, there are a few guest policies in place:
• You can have limited guests visiting during the day between 8am and midnight
• For overnight stays, one guest can stay for a maximum of two consecutive nights throughout the month
• All guests must be 18 years of age or over
• You will have to sign in your guests, and they must bring a photo ID to gain entry into the building
• You will be responsible for your guest throughout their time at Nido

For 24-25 bookings, biweekly cleaning services are included in your stay.

We work hard to make sure that pretty much everything is included in your stay. Just so it’s clear, the below items are not included in your rent:
1. We have vending machines in some of our Nidos. All snacks and drinks within the vending machines will be at your own cost.
2. You can pay for your laundry on a pay-as-you-go basis
3. You can book extra room cleans at reception for a set fee.
If you’d like any bedding, towels and/or kitchen equipment during your stay, you can buy them through Menaki. We’ve partnered with them to provide you with plenty of options plus they’ll deliver to your door.

We have laundry rooms in all our Nidos. You’ll have 24-hour access to washers; dryers and some sites will have ironing boards available. Prices for a wash and dry can be found in your Welcome Book which you’ll receive upon checking-in. For any other questions on laundry, speak to the team as they’ll be happy to help.

When moving in, you will receive your keys/FOB for your room, access to the building.
If you do lose any of your keys or the FOB, please let us know right away for security reasons. You will be charged for a replacement which the residence team can arrange for you.

Many of our Nidos have gyms onsite which can be accessed free of charge 24/7, so you are welcome to work out whenever you feel like it.
Upon Check-In, we do require that you complete a gym induction to ensure you’re comfortable using all of the equipment.

No, you are not permitted to sublet any part of your accommodation, as per your accepted tenancy license agreement or AST. If you need to move out early, you should contact the reception team to discuss the option of a tenancy takeover.

Please let us know if you plan to be away for more than a couple of days for safety purposes.

Our maintenance teams are available five days a week to help with any issues or questions. They’re also available for any emergencies during the weekends.
If you do experience any maintenance issues during your stay, simply log it on your maintenance portal (full information can be found in your Welcome Book). The team will update you on the progress of the job and book a time with you for accessing your room.

We do not have a resident doctor and we can’t provide you with any medication.

Finally, if you have an illness or intolerance, we would need you to give us that information to be able to help and inform the dining room so that you don’t eat anything that you shouldn’t.

We encourage everyone to bring their bikes to university as it makes for a much more environmentally friendly way to get around town. In fact, all of our Nidos have bike storage available. Simply speak to the team to book your space.
Bikes are stored at your own risk and you should ensure you have sufficient cover in place for your bike with Endsleigh. In no circumstances should bikes be stored in your room, corridor or in the communal space in the building.

We’re committed to providing a safe and healthy environment for all students, employees, clients and other parties who may be affected by our activities.
We are committed to continual performance through learning from experience. We will always engage with all of our staff, students, clients and suppliers so that everyone is involved and invested in managing risk.
To understand more about our Health & Safety Policy, click here.

In our rooms you will find:
• Study desk & chair
• shared bathroom with shower, sink & toilet
• Wardrobe with hanging space and shelving
• Breakfast bar and kitchenette with storage, hob, microwave oven, and fridge
Our studio rooms include:
• A small double bed
• Wardrobe with hanging space & shelving
• Ensuite bathroom with shower, sink & toilet
• Study desk & chair
• Breakfast bar and kitchenette with storage, hob, microwave oven, and fridge
Lastly, our kitchen/living room spaces include:
• Shared kitchen with storage, hob, combi microwave oven, oven and fridge
• Dining area with dining table
• Lounge area with sofas and TV
This is residence specific, so please check the relevant residence page for a full list of what is included in your Nido room

Yes, just make sure to book the same flat number at the time of booking.

If you ever need to contact the team at Nido, feel free to get in touch. Our teams are always there to help.

Nido El Porvenir:+34 854718955 / nidoelporvenir@nidoliving.com

Nido Aravaca:+34 911230723 / aravaca@nidoliving.com

Electric scooters should not be kept or charged anywhere in the building under any circumstances. This includes your room, flat, common spaces and the bike store.

Please get in touch with your residence team directly should you wish to cancel your contract.

When checking in to your Nido, we’ll need to see a form of photo identification (passport, drivers license etc).
We’ll also need to see the proof of studies from your university, the best way to do that is to bring and show us your acceptance letter, we may also need a copy of this for our records.

If you’d like to move rooms, we’ll always try to accommodate it. Please do note that we can only offer room changes if there are rooms available to move into within your Nido residence and there is an understandable reason for wanting the change.
Keep in mind that different rooms can be offered at varying prices. The rates are based on a number of things, like the size of the room, location in the building and its availability so it may be that you will have to pay a different rate to occupy another room.
As terms and conditions may apply, please make sure you speak to us

To ensure you get the best check in experience, we will send out an email with different timeslots when it gets nearer to your check-in weekend, so you can book a time that’s suitable for you.

Check in weekend takes place in September, however the dates vary depending on what Nido you’re staying in so check your contract and emails for more information.

By bicycle: A very convenient and quick option for accessing the different campuses is by bicycle. Seville has a bicycle lane that runs throughout the city and a public bicycle rental service implemented by the City Council (SEVICI). One of the SEVICI stations is a few metres from the residence, on Calle Ramón Carande

By bus: Seville has more than 41 bus lines that allow you to travel all over the city. Several bus stops are very close to the residence hall.

By underground: Seville has an underground line that runs through the city. The closest station to the residence is San Bernardo

By car: The residence has its own parking

Public transportation. Madrid is famous for its fully functional and fast transportation services. The metro and buses are always a quick option for accessing campuses.

The metro is just a few minute from our Aravaca residence and it also has a bus station just in front.

By metro: Madrid’s metro runs through the city making it an amazing option.

By bus: Madrid has 220 bus lines that allow you to travel the city.

By car: The residence is located next to Avenida de la Palmera, near the Benito Villamarín Stadium. There are several car parks located within a 5-minute walk.

By Train: Seville has several train stations. The AVE high-speed train arrives at Santa Justa station, 4 km from the residence, about thirty minutes by public transport.

Taxis are also an option. It costs between 15 and 20 euros, depending on the time of day or night, with the supplement of the station.

Very close to the residence is the Seville Virgen del Rocío train station, just a 10-minute walk away.

By plane: Seville airport is about 12 kilometres from our residence. By public transport it takes about fifty minutes.

By taxi it costs between 20 and 30 euros with the airport supplement.”

By car: Nido Aravaca residence is located right at Av del Talgo, 3. One of the main streets of the Aravaca neighborhood. There are lots of parking spots all around the residence.

By train: Madrid has several metro and train stations. But Nido Aravaca is located a few minutes from the Aravaca train station, that departs from Príncipe Pío.

Taxis are also an option. It costs between 12 and 20 Euros, to get to our residence from Madrid downtown depending on the time of the day or night.

By plane: Once you arrive to Madrid’s airport there is a train that goes directly to the Aravaca Trail station.

We love it when you make the space your own – some rooms look like palaces!

But please don’t make holes in the walls. The room should look the same when you leave as you found it.

We love animals! But not in principle. Only for visits and after consultation with the management.

Yes, we will collect your letters and parcels. Please make sure that they arrive in your name and have the correct PO BOX so that we can identify them and they go to the locker where you can pick them up directly.

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