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FAQs

We are open for bookings at our residence in Lisbon – Nido Campo Pequeno but haven’t yet opened bookings for Porto.

To get your naming on the waiting list and be the first to know when bookings do open for Porto, simply fill out your details here.

We know that not everyone’s requirements are the same which is why we offer a variety of contract lengths.

Our contract lengths vary depending on which Nido you’re staying in.

  • Nido Lisbon: 12 month/10 month contracts. Semester/summer stays also available
  • Nido Porto: TBC

When making your online booking, please make sure that you check both the contract length and the cancellation policy before you hit the confirmation button.

Yes – all of our Nido’s offer summer stays. Please visit the relevant residence page or contact the residence team for more details.

We also offer semester stays, however, availability depends on the residence and the time of year.

When bookings open, we’ve tried to make booking an easy process for you. Here are the steps you can take once you’re ready to book:

  • Find your perfect room on our website
  • Select your specific room on the floor plan
  • Click ‘book now’.

Or you can speak to our friendly residence team if you need any help or guidance.

We offer ensuite rooms within shared apartments, where you have access to your own bathroom, but you will share the living room and kitchen space. Or you can opt for a studio room where you’ll have access to your own bathroom as well as your own private kitchen area. You can find out what is included in your ensuite or studio on the relevant residence page.

Yes, we do – please check with the residence about whether your studio room is eligible for dual occupancy. Both students who wish to book as a joint tenancy MUST be students.

We have accessible rooms available at all our residences, so we want to make sure that everyone is able to have a safe and comfortable stay with us, so please let us know about any medical information or disabilities on your application, or contact us directly to find out more.

Nido is home away from home to all students that are 16 years of age or over, from any university and any country in the world.

There are a few requirements you need to meet in order to stay with us. You need to prove that you are at least one of the following:

  • a student who is taking a full-time course in the city where we are based
  • a student on an organised study-abroad programme
  • a student enrolled full-time in a language school
  • a student conducting a work placement course as part of
  • a degree-granting programme
  • You’re able to book from the age of 16 at the time of check-in however we do ask that you supply us with an indemnity form and comply with our under 18-year-old policy.

Have some questions for us? Visit our contact us page for more ways to get in touch.

Yes, we have high speed Wifi throughout each Nido so you can be connected at all times. More information on how to connect will be provided upon your arrival and this is included in your rent so you do not need to pay for it.

Please note – during the on-going C-19 pandemic we are asking students to be respectful of each other and to keep guests to a minimum.

We do allow day and night guests, however, for your own safety and security, there are a few guest policies in place:

  • You can have unlimited guests visiting during the day between 8am and midnight
  • For overnight stays, one guest can stay for a maximum of three consecutive nights throughout the month
  • All guests must be 18 years of age or over
  • You will have to sign in your guests, and they must bring a photo ID to gain entry into the building
  • You will be responsible for your guest throughout their time at Nido

Cleaning services are not included in your stay. However, they are available. All you have to do is to contact your Nido team to book your cleaning service for a small fee.

We work hard to make sure that pretty much everything is included in your stay. Just so it’s clear, the below items are not included in your rent:

  1. We have vending machines in some of our Nidos. All snacks and drinks within the vending machines will be at your own cost.
  2. You can pay for your laundry on a pay-as-you-go basis
  3.  You can book room cleans at reception for a set fee.

When moving in, you will receive two keys (one for your room and one for the post-box) and one building access FOB/key card.

If you do lose any of your keys or the FOB, please let us know right away for health and safety reasons.

Many of our Nidos have gyms onsite which can be accessed free of charge 24/7, so you are welcome to work out whenever you feel like it.

Upon Check-In, we do require that you complete a gym induction to ensure you’re comfortable using all of the equipment.

Our maintenance teams are available five days a week to help with any issues or questions. They’re also available for any emergencies during the weekends.

If you do experience any maintenance issues during your stay, simply log it on your maintenance portal (full information can be found in your Welcome Book). The team will update you on the progress of the job and book a time with you for accessing your room.

We encourage everyone to bring their bikes to university as it makes for a much more environmentally friendly way to get around town. In fact, all of our Nidos have bike storage available. Simply speak to the team to book your space.

In our ensuite rooms you will find:

  • A small double bed
  • Study desk & chair
  • Ensuite bathroom with shower, sink & toilet
  • Wardrobe with hanging space and shelving

Our studio rooms include:

  • A small double bed
  • Wardrobe with hanging space & shelving
  • Ensuite bathroom with shower, sink & toilet
  • Study desk & chair
  • Breakfast bar and kitchenette with storage, hob, microwave oven, and fridge

Lastly, our kitchen/living room spaces include:

  • Shared kitchen with storage, hob, combi microwave oven, oven and fridge
  • Dining area with dining table
  • Lounge area with sofas and TV

This is residence specific, so please check the relevant residence page for a full list of what is included in your Nido room.

When checking in to your Nido, we’ll need to see a form of photo identification (passport, drivers license etc).

We’ll also need to see the proof of studies from your university, the best way to do that is to bring and show us your acceptance letter, we may also need a copy of this for our records and to provide to the local council upon request.

If you’d like to move rooms, we’ll always try to accommodate it. Please do note that we can only offer room changes if there are rooms available to move into within your Nido and there is an understandable reason for wanting the change.

Keep in mind that different rooms can be offered at varying prices. The rates are based on a number of things, like the size of the room, location in the building and its availability so it may be that you will have to pay a different rate to occupy another room.

As terms and conditions may apply, please make sure you speak to us.

To ensure you get the best check in experience, we will send out an email with different timeslots when it gets nearer to your check-in weekend, so you can book a time that’s suitable for you.

Check In Weekend takes place in September however the dates vary depending on what Nido you’re staying in:

Nido Lisbon: TBC
Nido Porto: TBC

Need more info?