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FAQs

We know that not everyone has the same needs, that’s why we offer a variety of contracts.
For the 2024-2025 period, we have a range of contracts available as well as stays for the semester and summer. Please check the web page of the specific residence you’re interested in for more information:
Nido Aravaca, Madrid 
Nido Princípe Pío, Madrid 
Nido El Porvenir, Sevilla 
Nido Malvarrosa, Valencia 

Nido Aravaca & Nido El Porvenir: To secure your room with us, you’ll need to sign your agreement and pay a €150 registration fee and a €300 deposit.

Nido Princípe Pío & Nido Malvarrosa: To secure your room with us, you’ll need to sign your agreement and pay a €300 refundable security deposit.

Yes, a refundable security deposit of €300 is payable. This will be refunded at the end of your stay after checking for damages.

New to Spain? No worries. To make your life easier, we have put together some useful links for you to review and better prepare:
https://www.policia.es/_es/extranjeria_portada.php
https://www.interior.gob.es/opencms/es/servicios-al-ciudadano/tramites-y-gestiones/extranjeria/oficinas-para-tramites-de-extranjeria/
https://www.exteriores.gob.es/es/EmbajadasConsulados/Paginas/index.aspx

Yes, a guarantor will be required to sign your contract if you will be staying at Nido Aravaca, Nido El Porvenir, or Nido Malvarrosa. No guarantor is required to sign your contract if you book a room at Nido Princípe Pío.

We’ve tried to make booking an easy process for you. Here are the steps you can take once you’re ready to book:

1. Find your perfect room on our website
2. Click ‘book now’
3. Register on the Nido portal and complete your booking
Or speak directly to the team to book!
Nido El Porvenir: +34 854718955 / Nidoelporvenir@nidoliving.com
Nido Aravaca: +34 911 23 07 23 / aravaca@nidoliving.com
Nido Malvarrosa: malvarrosa@nidoliving.com
Nido Princípe Pío: principepio@nidoliving.com

We offer ensuite rooms within shared apartments, where you have access to your own bathroom, but you will share the living room and kitchen space. Or you can opt for a studio room where you’ll have access to your own bathroom as well as your own private kitchen area. You can find out what is included in each room studio on the relevant residence page.

Our communal spaces are residence-specific, so please check the relevant residence page on our website to see what spaces it includes.
In the majority of our Nido’s you will have access to an on-site gym which is free to use, as well as comfortable social and study spaces. In some of our newer Nido’s you can also find private dining rooms that you can book out with friends for dinner parties; gaming rooms with projector screens, and lastly cinema rooms complete with plenty of comfortable seating and surround sound.

No, we don’t offer dual occupancy.

We have accessible rooms available at all our residences, so we want to make sure that everyone is able to have a safe and comfortable stay with us, so please let us know about any medical information or disabilities on your application or contact us directly to find out more.

Yes – all of our Nido’s offer summer stays. Please visit the relevant residence page or contact the residence team for more details.

We also offer semester stays; however, availability depends on the residence and the time of year.

Yes, the agreement for your room, which you are required to accept in order to complete your booking and secure your room, is a legally binding contract. 

Template Temporary Lease Agreement (Nido El Porvenir & Nido Aravaca) 

Template Hosting Agreement (Nido Malvarrosa) 

Template ApartHotel Temporary Agreement (Nido Princípe Pío) 

Book risk-free at Nido El Porvenir, Nido Aravaca and Nido Malvarrosa with our “no visa, no pay” & “no place, no pay” guarantees, full terms & conditions here.

At Nido Princípe Pío, you can cancel your contract up until 5 weeks prior to your contract start date. Please note, if you do cancel you will not receive a refund of your security deposit or any amounts paid for the room.

Please get in touch with your residence team directly should you wish to cancel your contract or email us at cancellations@nidostudent.com with any queries.

Your safety and security are our highest priority, and we have a range of services in place to manage this, from 24/7 CCTV to on-site security presence.
Please check the relevant residence page on our website to see what security measures are in place.

Nido is home away from home to all students from any university and any country in the world, and we even have flex-living communities home to students, young professionals, and digital nomads where non-students are welcome to stay with us.

There are a few requirements you need to meet in order to stay with us at Nido El Porvenir, Nido Aravaca and Nido Malvarrosa. You need to prove that you are at least one of the following:

• a student who is taking a full-time course in the city where we are based
• a student on an organised study-abroad programme
• a student enrolled full-time in a language school
• a student conducting a work placement course as part of a degree-granting programme

You’re able to book from the age of 16 at the time of check-in, however we do ask that you supply us with an indemnity form and comply with our under 18-year-old policy. To live at Nido Princípe Pío you must be 18 or over.

Have some questions for us? Give us a call on +34 854718955 or visit our  contact us  page for more ways to get in touch.

Kitchen essentials aren’t included in your room as they tend to be personal items. However, we’ve partnered with Menaki so you can purchase everything you’ll need for your room and have it ready for you upon arrival. 

Yes, we have high speed Wi-Fi throughout each Nido so you can be connected at all times. More information on how to connect will be provided upon your arrival and this is included in your rent, so you do not need to pay for it.

We do allow day and night guests, however, for your own safety and security, there are a few guest policies in place: 

  • You can have limited guests visiting during the day between 8am and midnight
  •  For overnight stays, one guest can stay for a maximum of two consecutive nights throughout the month
  • All guests must be 18 years of age or over
  • You will have to sign in your guests, and they must bring a photo ID to gain entry into the building
  • You will be responsible for your guest throughout their time at Nido 

For more information on visitor policies, please contact your residence team. 

For 24-25 bookings, bi-weekly cleaning services are included in your stay.

We work hard to make sure that pretty much everything is included in your stay. Just so it’s clear, the below items are not included in your rent:

1. We have vending machines in some of our Nidos. All snacks and drinks within the vending machines will be at your own cost.
2. You can pay for your laundry on a pay-as-you-go basis.
3. You can book extra room cleans at reception for a set fee.
4. We have a TULU machine in our receptions for you to rent all sorts of handy equipment, from snacks and gaming consoles, to hoovers and irons.

If you’d like any kitchen equipment during your stay, you can buy this through Menaki. We’ve partnered with them to provide you with plenty of options plus they’ll deliver to your door.

We have laundry rooms in all our Nidos. You’ll have 24-hour access to washers; dryers and some sites will have ironing boards available. Prices for a wash and dry can be found in your Welcome Book which you’ll receive upon checking-in. For any other questions on laundry, speak to the team as they’ll be happy to help.

When moving in, you will receive your physical key card or access to a mobile key for your room, access to the building.

If you do lose your physical keycard, please let us know right away for security reasons. You will be charged for a replacement, which the residence team can arrange for you.

Reception is open 24 hours a day, we also have cameras and security checks.
Unlike the reception, the terrace is open from 9.00am to 11.00pm and the cafeteria from 8.00am to 10.00pm.
Ask your residence team for more information on the opening hours of all our common spaces.

Many of our Nidos have gyms onsite which can be accessed free of charge 24/7, so you are welcome to work out whenever you feel like it.

Upon check-in, we do require that you complete a gym induction to ensure you’re comfortable using all of the equipment.

No, you are not permitted to sublet any part of your accommodation, as per your accepted Temporary Lease Agreement, Hosting Agreement, or ApartHotel Temporary Agreement. If you need to move out early, you should contact the reception team to discuss the option of a tenancy takeover.

Please let us know if you plan to be away for more than a couple of days for safety purposes.

Our maintenance teams are available five days a week to help with any issues or questions. They’re also available for any emergencies during the weekends.

If you do experience any maintenance issues during your stay, simply raise a ticket in the Nido App. The team will update you on the progress of the job and book a time with you for accessing your room.

You will receive access to the Nido App before you move in to your Nido.

We do not have a resident doctor and we can’t provide you with any medication.

If you have an illness or intolerance, please inform the restaurant management team directly so they can ensure any catering you have booked aligns with your dietary requirements.

We encourage everyone to bring their bikes to university as it makes for a much more environmentally friendly way to get around town. In fact, all of our Nidos have bike storage available. Simply speak to the team to book your space.

Bikes are stored at your own risk. In no circumstances should bikes be stored in your room, corridor or in the communal space in the building.

We’re committed to providing a safe and healthy environment for all students, employees, clients, and other parties who may be affected by our activities.

We are committed to continual performance through learning from experience. We will always engage with all of our staff, students, clients, and suppliers so that everyone is involved and invested in managing risk.

To understand more about our Health & Safety Policy, click here.

Our studio rooms include:

• A small double bed
• Wardrobe with hanging space & shelving
• Ensuite bathroom with shower, sink & toilet
• Study desk & chair
• Breakfast bar and kitchenette with storage, hob, microwave oven, and fridge with freezer compartment

In our en-suite rooms you will find:

• Study desk & chair
• Shared bathroom with shower, sink & toilet
• Wardrobe with hanging space and shelving

Our shared kitchen/living room spaces at Nido El Porvenir include:

• Shared breakfast bar and kitchenette with storage, hob, microwave oven, and fridge with freezer compartment

Our shared kitchen/living room spaces at Nido Aravaca, Nido Princípe Pío and Nido Malvarrosa include:

• Shared kitchen or kitchenette with storage, hob, combi microwave oven, oven and fridge freezer
• Dining area with dining table
• Lounge area with sofas and TV

This is residence specific, so please check the relevant residence page for a full list of what is included in your Nido room.

Yes, just make sure to book the same flat number at the time of booking.

If you ever need to contact the team at Nido, feel free to get in touch. Our teams are always there to help.
Nido El Porvenir: +34 854718955 nidoelporvenir@nidoliving.com

Nido Aravaca: +34 911230723 aravaca@nidoliving.com

Nido Malvarrosa: malvarrosa@nidoliving.com

Nido Princípe Pío: principepio@nidoliving.com

Electric scooters should not be kept or charged anywhere in the building under any circumstances. This includes your room, flat, common spaces, and the bike store.

Please get in touch with your residence team directly should you wish to cancel your contract.

When checking in to your Nido, we’ll need to see a form of photo identification (passport, drivers license etc).
We’ll also need to see the proof of studies from your university if you are moving in at Nido Aravaca, Nido El Porvenir and Nido Malvarrosa, the best way to do that is to bring and show us your acceptance letter, we may also need a copy of this for our records.

If you’d like to move rooms, we’ll always try to accommodate it. Please do note that we can only offer room changes if there are rooms available to move into within your Nido residence and there is an understandable reason for wanting the change.
Keep in mind that different rooms can be offered at varying prices. The rates are based on a number of things, like the size of the room, location in the building and its availability so it may be that you will have to pay a different rate to occupy another room.
As terms and conditions may apply, please make sure you speak to us.

To ensure you get the best check in experience, we will send out an email with different timeslots when it gets nearer to your check-in weekend, so you can book a time that’s suitable for you.

Check in weekend takes place at the end of August or beginning of September, however the dates vary depending on what Nido you’re staying in so check your contract and emails for more information.

By bicycle: A very convenient and quick option for accessing the different campuses is by bicycle. Seville has a bicycle lane that runs throughout the city and a public bicycle rental service implemented by the City Council (SEVICI). One of the SEVICI stations is a few metres from the residence, on Calle Ramón Carande.

By bus: Seville has more than 41 bus lines that allow you to travel all over the city. Several bus stops are very close to the residence hall.

By train: Seville has an underground line that runs through the city. The closest station to the residence is San Bernardo.

By car: The residence has its own parking.

Public transportation. Madrid is famous for its fully functional and fast transportation services. The trains, metro and buses are always a quick option for accessing campuses. 

You’ll find bus stops just in front of the Nido Aravaca and the closest Cercanias station just 8 minutes’ walk away.

Nido Princípe Pío is right in front of the huge Princípe Pío station, with metro, Cercanias and regional trains. Not to mention the many bus connections right in front of the residence.

By bicycle: Valencia has numerous bicycle routes and lanes, and you also have Valenbisi, the public bicycle rental service.

By metro: The fastest way to get around the city, especially if you need to travel longer distances.

By tram: connects the residence with the student area, the universities and the beach.

By bus: Valencia’s bus network covers practically the entire city and has several stops next to the residence and universities.

By car: The residence is located next to Avenida de la Palmera, near the Benito Villamarín Stadium. There are several car parks less than 5 minutes’ walk away.

By train: Seville has several train stations. The AVE high-speed train arrives at Santa Justa station, 4 km from the residence, about thirty minutes by public transport or taxi (~€15 – €20).

Very close to the residence is the Seville Virgen del Rocío train station, just a 10-minute walk away.

By plane: Seville airport is about 12 kilometres from our residence. By public transport it takes about fifty minutes. By taxi it costs between 20 and 30 euros with the airport supplement.

By car: Nido Aravaca is on Av del Talgo, one of the main streets of the Aravaca neighborhood. There are lots of parking spots all around the residence. Taxis are also an option, costing between €12 – €20 Euros from downtown Madrid depending on the time of the day or night. 

By train: Madrid has several metro and train stations. But Nido Aravaca is located a few minutes from the Aravaca Cercanias station that departs from Príncipe Pío. 

By plane: There is a train that goes directly from the airport to the Aravaca Cercanias station.

By car: The residence is located on Avenida de los Naranjos, where most of the universities are located. There are multiple parking lots on the same avenue and in the surrounding area.

By train: Valencia has two main train stations, the Estación del Norte and the Joaquín Sorolla station. The closest to the residence is the North Station, thirty minutes by public transport and fifteen by taxi (about €15).

By plane: Valencia airport is about 18 kilometers from our residence. By public transport it takes approximately fifty minutes. The taxi costs between 20 and 30 euros and lasts 30 minutes.

By car: Nido Príncipe Pío is right in front of Príncipe Pío station. You can reach it from a multitude of roads. There are multiple parking lots in the surrounding areas for you to park.

By train: Nido is right in front of Príncipe Pío station, where trains, suburban trains, and metros arrive constantly. Upon exiting the station, right in front, you’ll see Nido Príncipe Pío.

By plane: Madrid airport is 18 kilometers from Nido Príncipe Pío. From there, you can use the Renfe, which goes directly to Príncipe Pío station, or you can use an Uber for a price between 28 and 35 euros, depending on the time of your journey.

We love it when you make the space your own – some rooms look like palaces!

But please don’t make holes in the walls. The room should look the same when you leave as you found it.

We love animals! But not in principle. Only for visits and after consultation with the management.

Yes, we will collect your letters and parcels. Please make sure that they arrive in your name and have the correct room number so that we can identify them. We’ll send you a notification via the Nido app when we receive your parcels, so you can come and collect them.

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