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Cancellation Policy

This is a copy of the 22/23 cancellation policy you will read and accept as part of the booking process, if you book a room with Nido.



7.1 The Resident, Guarantor and the Licensor agree that this Licence shall become contractually binding upon the Parties at the point of booking by virtue of the Resident’s electronic acceptance of this Licence and payment of the Holding Deposit by or on behalf of the Resident (failing which this Licence and the associated booking shall terminate and be of no effect). Notwithstanding this, the Resident, Guarantor and the Licensor agree that a hard copy of the Licence can be physically signed by each Party in separate counterparts of this Licence if requested by any Party.

7.2 If, prior to the Start Date, the Resident is not accepted for the Resident’s first year of study by an educational institution in the United Kingdom providing full time education the Resident has a period of 7 days starting on the date of the Resident’s receipt of notification of rejection from such educational institution in which to notify the Licensor in writing and to provide with that notice a copy of the rejection letter by either:

7.2.1 emailing; or

7.2.2 mailing by first class post to the the accommodation office at your chose Nido using the address on the front of your licence agreement

in which case if the Licensor is satisfied with the evidence provided, the Licensor shall terminate the Licence and such termination shall be deemed to be effective on the day after the email was sent to the Licensor or 2 Working Days after the date of posting to the Licensor.

7.3 If the Resident’s booking and this Licence are cancelled in accordance with clause 8.2: 7.3.1 the Resident’s booking and this Licence will terminate; and 7.3.2 the Landlord will, for the avoidance of doubt, not refund the Holding Deposit to the Resident. 7.4 If the Resident makes a booking and this Licence becomes contractually binding upon the Parties in accordance with clause 7.1, the Resident agrees that the cancellation rights will end on the Start Date. 7.5 If the Building is damaged or destroyed by an Insured Risk so as to be unfit for occupation and use then, unless the damage or destruction was caused by the wilful actions, negligence or default of the Resident, payment of the Licence Fee shall be suspended until the Building is fit for occupation and use.